Bush Medijina™ ABN 17 671 155 857 (Bush Medijina, we, our or us) owns and operates the Bush Medijina Website (www.bushmedijina.com.au) and Social Media (Facebook.com/asacnt; Twitter.com/bushmedijina; Instagram.com/bush_medijina; Pinterest.com.au/bushmedijina/) and other services (collectively the Sites). We are committed to respecting your privacy in your interactions with the Sites and collection of your Personal Information, and this Privacy Policy applies to all Personal Information collected by us.

PLEASE ENSURE THAT YOU READ THIS PRIVACY POLICY CAREFULLY AS IT APPLIES TO ALL PERSONAL INFORMATION COLLECTED BY US IN RELATION TO YOUR INTERACTION WITH THE SITES.

Certain terms in these Terms start with capital letters. Unless the context provides otherwise, those words have the meaning given to them in the Terms or in the body of this Privacy Policy.

1. Acceptance of this Privacy Policy

1.1 By accessing and/or using the Sites, you indicate your acceptance to be bound by this Privacy Policy and the Bush Medijina Website & Social Media Terms and Conditions (Term) (available on the Website) and agree that you have had sufficient opportunity to read and understand them.

1.2 By providing Personal Information to us, you consent to our collection, use and disclosure of your Personal Information in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, you should immediately cease using the Sites.

1.3 We may update this Privacy Policy from time to time by publishing changes to it on the Website. It is recommended that you check the Website periodically to ensure that you are aware of our current Privacy Policy.

1.4 For the purposes of this Privacy Policy, Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable. For example, this may include your name, age, date of birth, gender, contact details and postcode. It may also include financial information, including your credit card information, or a photograph of you. Personal Information does not include anonymous, aggregated or de-identified information or information about companies which does not identify individuals.

2. Personal Information we collect

2.1 We collect Personal Information only where it is reasonably necessary to deliver our products and services to you or otherwise conduct the activities of Bush Medijina. We collect the following types of Personal Information from you:

• Personal details such as your name, company, address, email and phone number;
• Historical records of your communications, orders and interaction with us and our Sites;
• Information relating to you that you provide to us directly or indirectly through your contact with us or your use of our Sites;
• Details or history of preference, interests and behaviour in relation to transactions, products, services and activities on our Sites;
• Your IP address, web log and related domain, browser, computer and connection information, device ID, device type, geo-location information;
• Statistics on your page views of our Sites and the sites you were visiting before you came to our Sites, traffic to and from and within our Sites, ad data.

3. Cookies Policy

3.3 We use Cookies for the following reasons, including but not limited to:

• recording your interactions with the Sites, including what pages you access and how long you stay on the Sites;
• improve our performance by reporting any errors that occur;
• providing statistics about how the Sites are used;
• remembering settings that you use for our Sites;
• identifying and showing that you are accessing/logged into the Sites;
• linking to social networks like Facebook and Instagram;
• providing more suitable ads tailored to you.

3.4 We partner with third parties to manage our advertising on the Sites and other sites. Our third-party partners may use technologies such as Cookies to gather information about your activities on our Sites in order to provide you advertising based on your browsing activities and interests.

4.1 We may collect Personal Information from you in a variety of ways including:

• Directly from you, including when you:
  • browse or interact with our Sites;
  • save a product or make a purchase from us;
  • register an account or log into our Sites;
  • contact us, either about an order, to make and enquiry or for any other reason;
  • click on our Sites banners, hyperlinks or plugins;
  • interact with any third-party content or hyperlinks on our Sites;
  • interact with us in postal, phone, email, electronic, mobile application or social media correspondence;
  • complete forms, surveys, competition entries, or other marketing or promotional activities for us;
  • request information from us or have a conversation with our staff;
  • are online – see our Cookies Policy above;
• From third parties such as our business and commercial partners or related service providers; and
• From publicly available sources of information.

5.1 We collect, hold and use Personal Information in order to deliver our products and services and to otherwise conduct the functions and activities of Bush Medijina.

5.2 We may use your Personal Information for different purposes, including to:

• provide you with our products and services;
• communicate with you, including about products and services, our Sites, competitions and results, special offers and events which might interest you;
• answer your requests, questions and complaints, and provide you with information;
• enable your access, interaction and use of, our Sites;
• create orders, transaction records, accounts, tax invoices and receipts;
• gain an understanding of your information to develop, operate or improve the Sites, our products and services;
• improve your experience and interaction with us or our Sites, including performing analytics, conducting research and for marketing and advertising;
• provide you with better customer services;
• carry out administration, marketing, planning, fraud and loss prevention activities, procurement, product and service development, quality control and research to improve the way the Sites, we and our related service providers provide products and services to you;
• administer forms, surveys, questionnaires, and promote and market products, services, competitions, special offers or other promotional activities or events;
• comply with laws and regulations or to comply with any directions given by regulators or authorities.

6.1 We do not routinely disclose Personal Information to third-parties, however, we may disclose your Personal Information where:

• you have given your consent;
• the use or disclosure is directly related to the primary purpose of collection, for example, it is necessary to provide you with a product which you have ordered from us;
• the use or disclosure is for secondary purposes that you would reasonably expect and is related (or on the case of sensitive information, directly related) to the primary purpose of collection;
• it is necessary for maintenance of or is related to your orders or account with us;
• it will assist us in providing products or services you have requested;
• we wish to conduct market research and marketing strategy analysis;
• it is necessary to manage or develop our business and corporate strategies and functions and our Sites;
• it is a requirement of our partners, funders or related service providers to provide their products or services to us or to you, in which case only basic Personal Information will be shared to the extent necessary;
• the use or disclosure is or otherwise required or permitted by laws, regulations or professional standards.

6.2 We may also share non-personal, de-identified and aggregated information for research, funding, sponsorship, tender or promotional purposes, or to administer and improve the Sites, our products and services.

7.1 We may disclose Personal Information for the purposes described in the Privacy Policy to:

• our employees, contractors, agents and related bodies corporate;
• third party suppliers and service providers, including providers for the operation of our Sites, our business or in connection with providing or marketing our products and services, or those of our related service providers, to you;
• our funders, partners and professional advisors;
• payment system operators (e.g. PayPal);
• specific third parties authorised by you to receive information held by us;
• those agencies for which the disclosure is required by law.

7.2 The Sites are hosted outside of Australia on multiple platforms and we may disclose Personal Information outside of Australia, including to third party suppliers and service providers located in Canada and the United States of America and other countries or jurisdictions depending on the nature of the services those recipients provide to us (for example, storing data via a cloud service or hosting site such as Shopify, or using overseas marking services such as Mailchimp or similar).

7.3 We will take all reasonable steps to ensure that any overseas recipient deals with your Personal Information in a way that is consistent with Australia’s privacy laws.

8.1 We and our related service providers or partners may send you direct marketing communications and information about the Sites, our products or services. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act 2003 (Cth) and the Privacy Act 1988 (Cth).

8.2 You may elect not to receive marketing materials from us by contacting us or using the opt-out facilities provided (e.g. an unsubscribe link).

9.1 Our Sites may contain links to products and services, websites, applications and embedded content owned and operated by our related service providers and other third parties that are not governed by this Privacy Policy or Australian privacy laws. We in no way endorse those linked sites or content and are in no way responsible for the privacy practices or policies of, or any content on, those third-party sites.

9.2 We recommend you review the privacy policy of each third-party site you choose to link to from our Sites to determine their use of any data collected from you, especially if you intend to disclose any Personal Information via that site.

10.1 You may be entitled to post or upload comments, images, photos, writings or other material (Post/s) to the Sites subject to the Terms. Please be aware that the information you share may become publicly available and we are unable to control or limit third party use of the Posts once you have shared them.

10.2 We suggest you regularly check the information you Post on the Sites to ensure its accuracy. Remember, if you do not wish the information to be publicly available, please do not Post the information on our Sites.

11.1 We will take such steps as are reasonable in the circumstances to protect your Personal Information, however held, from misuse, interference and loss, as well as unauthorised access, modification or disclosure.

12.1 You may ask us in writing to provide you with details of the Personal Information we hold about you. We will provide you with this information where reasonable and practicable to do so, and in accordance with Australian privacy law.

12.2 You may request correction to the Personal Information we hold about you. We will take such steps as are reasonable in the circumstances to correct your Personal Information as requested to ensure it is accurate, up-to-date and complete, but make no warranties about the accuracy of Personal Information we hold.

13.1 Your provision of Personal Information to us is optional and you are entitled to remain anonymous or provide a pseudonym, however it may be impractical for us to deal with you on an anonymous basis or through a pseudonym other than in certain circumstances (e.g. when you are providing feedback).

14.1 If you have any questions about this Privacy Policy or wish to make a complaint about the way we have handled your Personal Information, you can contact us be email to info@bushmedijina.com.au. Please include your name, contact telephone number and email address and clearly describe your query or complaint. We will ensure that queries and complaints are dealt with swiftly.

14.2 If you would like more information about privacy and the protection of your Personal Information, or you feel we have not resolved your complaint satisfactorily, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

15.1 You can contact us via our Website and Social Media or by contacting:

Bush Medijina
PO Box 641
Alyangula, NT, Australia 0885
(08) 8987 7100
info@bushmedijina.com.au